UClub Support
Get help with your UClub account, clubs, payments, subscriptions, safety reports, and privacy questions.
Contact Support
Email support@uclubtech.com with the email address used for UClub and a brief description of the problem. Never send a password, one-time access code, payment card number, or bank information.
UClub targets an initial response within 24 hours for ordinary support and sooner for urgent safety reports.
Account and Sign-In Help
For sign-in or account access help, include the email address used for UClub and the point where the issue occurs.
Account Deletion
You can delete your account in UClub under Settings → Delete Account. Account deletion does not automatically cancel a club-owned UClub Unlimited subscription; an authorized club billing administrator must manage the organization subscription separately.
Payments and Subscriptions
For a payment question, include the club name, approximate date, amount, and the email used for payment. Full card and bank credentials are handled by Stripe or Apple and are not stored by UClub.
Safety and Content Reports
Use the in-app report and block controls whenever possible. For urgent safety concerns, email support@uclubtech.com with the relevant club or account name and a description of the concern. Do not resend illegal or highly sensitive media.
Legal and Privacy
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